Cortex starts with AI Workspace — a knowledge engine, AI agents and a unified inbox that resolve customer conversations. Add Sales, CRM and Operations as you grow, on the same kernel, the same data and the same permissions.
Start with one module. Enable the rest when you need them.
Available now
The first module on the platform. It turns your documentation into answers, and your inbox into a measured, resolvable queue.
Ingest company documents and retrieve them semantically. Backed by pgvector with an HNSW index, so recall stays fast as the corpus grows.
Assistants that answer from your knowledge base rather than guessing, with the retrieved sources attached to every response.
Every customer conversation in one queue — assigned, triaged and resolved by your team alongside the agents.
Meet customers where they are. Connect an embeddable web widget and additional channels to the same inbox.
A durable profile and full conversation history behind every person who contacts you.
Conversation volume, resolution rates and CSAT scoring, so support quality is measured rather than assumed.
Architecture
Most business software starts as a single app and gets rewritten the moment it needs a second one. Cortex is a modular monolith: a shared kernel underneath, capabilities in the middle, business apps on top.
Adding a module means adding a module — not migrating identity, permissions and billing all over again.
Those three layers are the logo. Core, capabilities, apps — radiating out from a single kernel.
AI Workspace today. Sales, CRM, Operations and the rest slot in beside it without a rewrite.
AI runtime, knowledge engine, search, document center, integrations and billing — built once, used by every app.
Identity, workspaces and tenancy, RBAC, feature flags, audit and the event bus. The layer everything else stands on.
Shared capabilities
Role-based access control enforced in the kernel, not per module.
An append-only record of who did what, across every module.
Usage metering and subscription billing wired through Stripe.
An event bus and outbound webhooks to drive your own automation.
Modules
AI Workspace ships today. The modules below are planned on the same kernel — listed so you can see where the platform is going, not sold as though they were finished.
Access control and tenant isolation live below the modules, so a new business app inherits them rather than reimplementing them.
Create a workspace, connect your knowledge, and put an agent in front of your inbox.